Privacy Policy
Last Revised: October 13th, 2026
Thank you for visiting AAC Plus’s website, including: https://aac-plus.com/
You arrived at this Privacy Policy page from one of the above sites, referred to herein as AAC Plus
This Privacy Policy is subject to change by AAC Plus at any time and at our discretion without notice by updating this posting.
We understand the importance that Internet users place on privacy, and this Privacy Policy describes how we use personal information that is collected on our websites.
Please read this Privacy Policy before using this website or submitting any personal information.
By using this website, you accept the privacy practices contained in this Privacy Policy. You are encouraged to review the Privacy Policy whenever you visit the web site to make sure you understand how any personal information you provide will be used.
This policy also contains a separate notice about the Spkeasy AAC app and personal information relating to children. Parents, guardians, educators, clinicians, and other authorized adults can go directly to the Spkeasy App Privacy and Children’s Privacy section.
Children’s Website Privacy
AAC Plus’s website forms and account, purchase, school, and support interactions are intended to be completed by a parent, guardian, educator, clinician, or other authorized adult. Children should not submit personal information through the website.
If you are a parent or guardian and believe a child provided personal information through this website, contact us at [email protected] so we can review the request and take appropriate action. The app-specific notice below explains how Spkeasy handles information relating to children who use the app.
Information We Collect
In order to serve our customers, we collect personally identifiable information, like names, addresses, phone numbers, email addresses, and sometimes credit card information when such information is voluntarily submitted by our visitors.
We will only use your personal information for the following purposes: (1) to deliver the products and/or services to you that you have requested; (2) to validate your compliance with the terms and conditions; (3) for content improvement and feedback purposes; and (4) to reach you, when necessary, regarding your use of the web site or product(s).
We may disclose personally identifiable information collected if we have received your permission beforehand (such as to fulfill a third-party order) or in very special circumstances, such as when we believe that such disclosure is required by law or for other special cases described below.
We may also periodically conduct surveys of our subscribers and customers from time to time so we can improve the products and services that we provide.
We may use aggregated and non-identifying information from our subscribers and customers for various purposes, such as to tailor our advertisements, find the most suitable joint venture partners, develop proper survey questions, improve our business, etc.
By permitting us to collect this information, you will be able to receive information on products and services that may be of interest to you, including related third-party offers that we may send to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service.
By submitting your email address on this website, you agree to receive email from us.
You can cancel your participation in any of these email lists at any time by clicking the unsubscribe link or using another unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party.
Third-Party Actions
We do not control and are not liable for the actions of any third parties whom we may promote. We pride ourselves in working with quality companies but have no control over the actions of those third parties. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all customers.
Cookies
AAC Plus uses cookies and similar storage technologies (such as local storage) to operate the site, remember your preferences, and understand how it is used. A cookie is a small text file placed on your device; local storage works similarly and is read by your browser. We never sell your data or share it with advertising networks.
Cookie categories
We group the cookies and trackers we use into two categories:
- Strictly Necessary. These enable core site functionality, security, the consent system itself, and remembering notices you have dismissed (for example, the welcome popup). They cannot be turned off, as the site would not work properly without them.
- Analytics. These let us count visits and measure how the site is used so we can improve performance. We have disabled Google’s advertising features and do not use analytics for ad targeting. Even if you decline analytics, we still count your visit using a privacy-preserving method that does not set cookies or a persistent identifier.
Cookies we use
| Name | Category | Purpose | Duration |
|---|---|---|---|
| cookie_consent | Strictly Necessary | Stores your cookie preferences (analytics). | 6 months |
| visitor_region, visitor_country | Strictly Necessary | Records your approximate region so we can apply the correct consent rules. | 1 year |
| aac-welcome-popup-seen | Strictly Necessary | Local storage flag that remembers you have seen the welcome popup so it is not shown again on future visits. | Persistent (until cleared) |
| Google Analytics (_ga, _ga_*) | Analytics | Page views and usage measurement via Google Tag Manager. Only loaded after you allow analytics. | Up to 2 years |
| PostHog storage | Analytics | Product analytics stored in cookies and local storage after you allow analytics. If you decline, PostHog counts your visit using a privacy-preserving hash that does not set cookies or a persistent identifier. | Up to 1 year (if allowed) |
Consent and your choices
When you first visit the site, we show a cookie banner that lets you accept or decline analytics. In regions with opt-in consent laws (such as the EU/EEA, UK, Brazil, and Canada), analytics cookies are not set unless you opt in. In other regions they may be enabled by default and you can opt out at any time. If you decline, we do not set analytics cookies, but we may still count your visit using a privacy-preserving method (a rotating hash that does not identify you across sessions or sites) so we can understand aggregate traffic patterns.
Withdrawing or changing consent. You can review and change your cookie choices at any time using the “Your privacy choices” link in the footer of any page, which reopens the privacy preferences panel. Because your choice is stored on your device, you may also clear cookies/local storage in your browser settings to reset it.
We do not sell or share your personal information. AAC Plus does not sell personal information and does not share it for cross-context behavioral advertising. We do not operate any advertising or marketing trackers, and the only optional cookies we use are for analytics. You can turn off analytics at any time using the “Your privacy choices” link in the footer.
Google Consent Mode
We use Google’s Consent Mode v2 so that Google Analytics respects your choices before any tracking script loads. By default, consent is treated as denied for analytics (and permanently denied for advertising and marketing, which we do not use); it is updated to granted only when you allow analytics (or, in opt-out regions, until you opt out). We also enable Google’s restricted data processing and disable ad personalization signals.
PostHog cookieless tracking. For our product analytics (PostHog), we use a cookieless tracking mode. This means PostHog does not set cookies or local storage until you allow analytics. If you decline, PostHog continues to count your visit using a privacy-preserving hash that does not persist across sessions, so we can understand aggregate traffic patterns without identifying you. No cookies are set and no persistent identifier is created for declined visitors.
IP Addresses
We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to offer you products and services.
Third-Party Web Sites
This website and/or the products and/or services offered herein may direct you to websites that are owned and/or controlled by third parties. We have no control over those third parties and are not responsible for the content or the privacy practices of those sites or companies.
Commitment to Data Security
All information collected from you is stored in a technically and physically secure environment. We use SSL encryption to protect sensitive information online, and we do everything we can to protect user-information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.
Spkeasy App Privacy and Children’s Privacy
This section applies to the Spkeasy AAC app offered by AAC Plus, Inc. on iOS, Android, and Amazon Fire devices. Spkeasy currently focuses on children and teens ages 3–17 and is intended to be set up and managed by a parent, guardian, educator, clinician, or other authorized adult.
Accounts and information stored on the device
Spkeasy does not require an AAC Plus account or use an AAC Plus cloud sign-in. An Apple, Google, or Amazon account may be required to download the app, but the applicable app store provider manages that account under its own privacy practices.
An authorized adult may create a named child or student profile in Spkeasy. Depending on how the app is used, locally stored information may include a name or nickname, app settings and customizations, communication selections and history, assignments, results, progress, and photos selected by an adult from the device. This information stays in Spkeasy’s local app storage and is not transmitted to AAC Plus or Unity Analytics.
Local profile information remains on the device until the device owner clears Spkeasy’s app data or uninstalls the app. Depending on the device and the owner’s settings, an Apple, Google, or Amazon device backup may contain a copy and may retain it according to the platform provider’s policies. AAC Plus does not control those backups.
When a school, clinic, or other institution uses Spkeasy, authorized staff manage student profiles locally on their devices. AAC Plus does not receive school rosters, student profiles, communication content, assignments, results, or progress records from the app.
Unity Analytics
Spkeasy uses Unity Analytics to understand feature use, app performance, and reliability. Spkeasy is designated as a child-directed app in Unity, does not use Unity Ads, and does not use other Unity cloud services to collect information from app users.
As applicable to the device, Unity Analytics may automatically process an IP address, a unique installation-specific identifier, a user identifier that defaults to the installation identifier, and an Identifier for Vendors (IDFV). Spkeasy also sends feature labels and counts that do not contain profile names, photos, communication content, assignment content, or other locally stored profile information. AAC Plus uses aggregate reports produced from this information to maintain and improve Spkeasy.
Unity Analytics may retain the technical analytics information for up to 13 months so AAC Plus can evaluate feature use, performance, and reliability across product and release cycles. Unity Technologies processes this information as Spkeasy’s analytics service provider. For more information, review Unity’s Game Player and App User Privacy Policy.
How app information is used and disclosed
Locally stored profile information is used on the device to provide personalized communication tools, assignments, activities, and progress information. Limited technical analytics information is used only to support Spkeasy’s internal operations, including measuring app use and performance, maintaining reliability, protecting the app’s integrity, and improving its features.
Spkeasy does not sell children’s personal information, use it for targeted or behavioral advertising, create advertising profiles, or make it publicly available. The app contains no advertising or social media plug-ins. Apart from Unity Analytics processing the limited technical information described above, AAC Plus does not disclose child-related app information to third parties unless required by law or necessary to protect a child’s safety or the security of the app.
COPPA compliance
Spkeasy complies with the Children’s Online Privacy Protection Act (COPPA). Child-entered profile information and adult-selected photos stay on the device. Spkeasy limits online collection to the technical identifiers and non-identifying app events described above, which are used solely to support the app’s internal operations. Spkeasy does not ask a child to provide more information than is reasonably necessary to use an activity.
Because Spkeasy does not transmit child-entered personal information and limits Unity Analytics to support for internal operations, AAC Plus does not seek verifiable parental consent for that limited analytics processing. If Spkeasy’s practices change in a way that requires verifiable parental consent, AAC Plus will give parents direct notice and obtain consent before collecting, using, or disclosing the affected information.
Parent and guardian choices
A parent, guardian, or other authorized adult can review the local profile information directly in Spkeasy. Local information can be removed by clearing the app’s data through the device settings or by uninstalling the app. The adult-facing Privacy & Data controls in Spkeasy allow an adult to stop future Unity Analytics collection and request deletion of analytics information associated with that installation.
For help reviewing or removing app information, preventing further collection, or submitting a privacy request, contact AAC Plus using the information below. Requests concerning Unity Analytics may also be handled through the app’s Privacy & Data controls and Unity’s privacy process. AAC Plus may take reasonable steps to verify that the requester is the child’s parent, guardian, or another authorized adult before acting on a request.
App data security
Spkeasy stores profile information inside the app’s operating-system sandbox and relies on the device’s security safeguards. AAC Plus maintains reasonable administrative, technical, and organizational measures designed to protect the limited information processed through Unity Analytics. No storage or transmission method can be guaranteed to be completely secure.
App privacy operator
AAC Plus, Inc. operates Spkeasy and handles parent and guardian privacy inquiries for the app and its service provider. You can contact AAC Plus, Inc. at [email protected], [PRIVACY PHONE NUMBER], or 7941 Katy Freeway, Suite 831, Houston, Texas 77024.
Contacting Us
If you need to contact us, you can email us at [email protected] or by mail at 7941 Katy Freeway, 831, Houston, Texas 77024.
We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please feel free to contact us using one of the methods listed above.
